At Bilingual Fusion, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help! Please read our return and refund policy below.

📌 Eligibility for Returns
We accept returns under the following conditions:
✔ The item must be unused and in its original packaging.
✔ Digital products (e-books or downloadable content) are non-refundable unless there is a technical issue.
✔ If you received a damaged, defective, or incorrect book, please contact us immediately for a replacement or refund.

📦 How to Initiate a Return
1️⃣ Contact Us at info@bilingualfusion.com with your order details and reason for return.
2️⃣ Receive Return Instructions – We will provide the return shipping address and instructions.
3️⃣ Send the Item – Ship the book(s) back using a trackable shipping method. Return shipping costs are the buyer’s responsibility unless the item was damaged or incorrect.
4️⃣ Get Your Refund – Once we receive the returned item, we will process your refund within [X] business days.

💰 Refund Policy
Refunds are issued to the original payment method used for purchase.
Shipping costs are non-refundable unless the return is due to an error on our part.
If applicable, partial refunds may be granted for items that show signs of use or are missing parts.
⚠️ Non-Returnable Items
🚫 E-books & Digital Downloads (due to the nature of digital content)
🚫 Gift Cards & Promotional Items
🚫 Books with signs of wear, damage, or missing pages (unless defective upon arrival)

📩 Need Help?
If you have any questions about our return policy, feel free to contact us at info@bilingualfusion.com. We’re happy to assist you!